What's in the box
FAQ
A
Although having the hearing part of the hearing aid outside the ear is a fabulous idea, when I spoke to my husband using the system, he didn't hear it well at all. Actually, he said it sounded like a buzzing sound, which made it almost impossible for him to understand me. I want to return the system because it didn't work and get a refund. How can I do that? Please get in touch with me.
A
I ordered this for my husband.
He was diagnosed last year with significant hearing loss in one of his ears and reduced hearing in the other.
It is very difficult for him to deal with.
I have purchased him 2 different types of traditional hearing aids, unfortunately, he struggles with the fact that they “look” like hearing aids and both have small drawbacks. Primarily they are inserted in the ear and he says that the hey slip out when he moves around.
What attracted me to your device is the design.
Unlike traditional hearing aids yours is bone induction and are not inserted in the ears, because of this design, he doesn’t have to worry about them falling out and because they are significantly larger there’s no worries about losing them.
The quality of the sound is good, but, the fact that the separate microphone has to be placed just right for optimal hearing can be challenging.
Otherwise he seems to like it, at least a lot better than anything else we have tried.
He does really like that when he’s wearing it, it doesn’t make him feel as self conscious because it just looks like he’s wearing headphones.
That alone means so much!
Thank you.
A
It turns out it didn’t work for my husband, although he is a special case this has nothing to do with the product. I returned it and the people in Customer Service could not have been nicer. Best experience I’ve ever had.
S
Just between you all and me - i sent pictures of the badly frayed wire at the earbud on the Right side of the
Bhearing unit sent to me - =.” Tighten up your quality control before shipping “. You are a HIGH QUALITY PRODUCTS COMPANY and don’t let such flaws bring you down!
A
Great product and very helpful for me, that is hard of hearing.
Reviews in Other Languages
A
للأمانة التجربة فترة قصيرة يوم تقريباً لكن الحكم المبدئي المنتج دون المتوقع بكثير
أكبر سلبياتها ..
1. تسمع صوتك مع الأصوات المحيطة
2. التحويل من سماع المقاطع إلى الصوت المحيطي واضح يسبب قروشة
3. منفذ شاحن البطارية من نوع قديم جداً جداً
4. معي جوال من الصين (شاومي) لم اتمكن من تثبيت تطبيقهم الخاص من متجر جوجل الرسمي علماً أن متجر جوجل مدعوم في جهازي بشكل رسمي ! أضطريت أحمل التطبيق من المواقع
5. إعداد مستوى السمع (من التطبيق) عمله غير واضح بشكل كافي
أخيراً الأسباب الرئيسية إلي خلتني استغني عن المنتج ..
1. (الصوت المحيطي) موجود في أغلب السماعات بنفس السعر
2. تغير الصوت أثناء التحويل من سماع الصوت المحيطي إلى سماع المقاطع مزعج علماً أنه غير موجود في أغلب السماعات الأخرى
J
Livraison rapide
I
Здравствуйте! На 18.10.2021 я не получила свой заказ JST4289.
Hi Irina,
According to the recent tracking number and update from the shipping agent is on 10/22: 'Item was released in customs.'
Please note that we expect delays in shipment. Some domestic and international post offices and carrier delivery companies are working with minimal staff due to covid-19 outbreak. We appreciate your patience and understanding during this worldwide pandemic.
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