PEACE Duo Bone Conduction Under-Pillow Speaker

Hi Amanda,

Thank you for your honest feedback, and I’m sorry to hear the PEACE didn’t work as expected for you.

PEACE is designed as a pillow speaker that delivers sound through close-contact audio under the pillow, so the listening experience can vary quite a bit depending on pillow thickness, material, and placement. Positioning the speaker closer to where your ear rests usually makes a significant difference, especially with denser pillows.

We’ve put together a short setup guide here that may help optimize the sound placement: Link has been sent by email.

We’d also recommend trying playback from the Micro SD card (if you haven’t already), as Bluetooth streaming quality and output level can vary quite a bit depending on the phone, app, and Bluetooth source. In many cases, local playback from the Micro SD card provides a more stable and consistent listening experience.

If you’d be open to it, we’d be happy to help troubleshoot your setup and see if we can improve the performance.

Hi Brent,

Thank you for sharing your feedback, and we’re sorry to hear that the volume and sound quality didn’t meet your expectations.

Because PEACE uses bone conduction technology, the sound experience can vary depending on how the device is positioned. Ensuring the correct placement under the pillow can make a noticeable difference in both volume and audio clarity.

We’ve created a short guide that shows how to position the speaker properly, which may help improve your experience: (Since we’re unable to attach a link here, we will send the video tutorial to you by email.)

If you’re still experiencing issues after trying this, please feel free to reach out to our support team. We’d be happy to assist further and make sure you get the best possible experience from your device.

Thank you again for your feedback, it helps us continue improving our products and support.

Louisa
Co-founder, Jabees